Destinations
Select your country of travel to view e-SIM packages designed for reliable coverage and seamless connectivity in that region.
United States of America
Japan
South Korea
Turkey
Saudi
United Arab Emirates
Mainland China
Australia
Canada
Mexico
Russia
United Kingdom
FAQs
All the answers you need, right at your fingertips.
At Kabayan e-SIM, we know that switching to new technology can raise a lot of questions. That’s why we’ve put together this Frequently Asked Questions (FAQ) page — your quick guide to everything you need to know about eSIMs, from setup and compatibility to usage and coverage.
Whether you’re a first-time eSIM user or a frequent traveler looking for hassle-free connectivity, this page is designed to give you clear, simple, and reliable answers so you can get connected without the confusion.
An eSIM (embedded SIM) is a digital SIM that lets you activate a mobile data plan without needing a physical SIM card. Just scan a QR code, and you’re connected.
After purchasing, you’ll receive a QR code via email or Messenger. Simply scan it on your phone’s settings (under Cellular/Mobile Data → Add eSIM), and your plan will be activated instantly.
Most modern smartphones, including iPhone (XR and later), Samsung Galaxy (S20 and later), Google Pixel (3 and later), and other flagship devices support eSIM. Please check your device settings or manufacturer’s website to confirm compatibility.
Yes! eSIM works with Dual SIM functionality, so you can keep your local number active while using Kabayan e-SIM for data.
Yes, an internet connection (Wi-Fi or mobile data) is required to scan and activate the eSIM profile.
Yes. You can easily top up or purchase another plan once your data is consumed or your validity ends.
Absolutely. eSIM technology is encrypted and tied directly to your device, making it as safe (or safer) than traditional SIM cards.
If you accidentally delete your eSIM, contact our support team immediately. We’ll assist you in reissuing your QR code (subject to policy).
Yes! Kabayan e-SIM allows tethering/hotspot on most devices, so you can share your connection with laptops or other devices.